Employee Assistance Programme (EAP)

Where staff members are an investment…

Through the Employee Assistance Program (EAP), Caritas Malta helps employees and their families resolve job-affecting problems, irrespective of their position in the company.

Aim of the Employee Assistance Programme

Creating awareness among employees regarding substance misuse and other social problems that could affect their personal and social lifestyles and their performance.

Helping employees identify, assess, and resolve their problems through timely interventions of professional support.

Common Problems which may affect job performance

  • Alcoholism
  • Drug Abuse
  • HIV/AIDS
  • Financial Difficulties
  • Inadequate Life Skills habits
  • Physical Problems
  • Grief Issues
  • Wellness Issues
  • Depression
  • Family and Marital Issues
  • Gambling Legal Issues
  • Unmanaged Emotional Stress
  • Work-Related Conflicts
  • Workplace Threats/ Violence

Caritas Malta helps the individual through counselling and/or referral to Caritas services

 Benefits of Employee Assistance Programme

For employees

An opportunity to

  • Rebuild their life and improve their job performance
  • Resolve their problems
  • Improve their life or the life of a loved one
For supervisors

An opportunity to:

  • Reduce stress and prevent job conflict;
  • Provide qualified intervention with employees’ problems;
  • Allow the supervisor to focus on other job-related issues

Benefits of EAP for the Individual, the Family and the Organisation

  • Through access to an EAP, the employee and his/her family are fortunate to have one of the best services an employer can offer.
  • EAP’s can be an excellent resource for solving problems that have an adverse effect on the employee’s family, health and productivity.
  • Overall the EAP saves resources, time , and money for the organisation Caritas

Use of EAP

Voluntary referral

An employee or employer’s immediate family members can contact the EAP for assistance at this or her own discretion. Any decision to accept assessment, counselling or treatment is the responsibility of the employee.

 Involuntary referral

If an employee’s work performance becomes less than satisfactory, the supervisor may refer an employee to EAP. Under these circumstances, the employee will be required to meet with the EAP for an assessment, counselling or treatment is the responsibility of the employee.

Success of Employee Assistance Programme

The success of EAP is not easily measurable.

The number of employees who come forward to ask for help is very encouraging.

In Most Companies, the number of employees asking for help is not documented in the interest of discretion and confidentiality, especially since the problems that employees come up with are personal and not necessarily work-related.

However a functioning EAP facilitates a “healthy” working environment which, in the context of Human Resources Development Culture, makes employees more “at home” at the workplace. Employees feel that they are not treated like robots but as human beings who may at times – for known or unknown causes, delay their personal development and growth , and becomes less productive. However, they can eventually resolve their problems and change their negative attitudes if they are given the right support at the right time.

Online Contact Form

Fill in the form below and click on send to contact Caritas Malta. We do our best to reply in the shortest time possible.

Caritas Malta

Caritas Malta
5, Lion Street,
Floriana, FRN1514,
Malta

Phone: (+356) 2590 6600
Email:info@caritasmalta.org

The office is open from Monday to Friday from 8am to 8pm.


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